Job Description
We have available Back Office Coordinator jobs in surat Hashtag Infosystem Is an “Information Technology Services” & “Outsourcing” Based Company with Wide Experience & Technical Expertise in India.
Back Office Coordinator jobs in surat
we have available Back Office Coordinator jobs in surat
Job Title:
Back Office Coordinator
Job Location:
Nanpura, Surat, Gujarat
Skills and Requirements:
Proficient in Microsoft Office Suite, including Excel, Word, Outlook and PowerPoint.
Fluent English Speaking is Mandatory.
Good Communication Skills.
High-level written and verbal communication skills.
Roles & Responsibilities:
Develop and maintain customer service standards, policies, and procedures.
To update and prepare summary incident reports on critical/complex/Major incidents suitable for internal and external management review.
Working response through phone-calls or e-mails.
To perform the quality checks of clarify incidents ensuring the updates are done as per the customer and service excellence expectations, ensuring templates are followed.
Maintain / Update Weekly report.
Collaborate with key persons to ensure clarity of the specifications.
Job Timing:
11:30 AM to 9:30 PM
9:30 AM to 9:30 PM
Working Day :
Monday – Saturday
Salary Range:
25,000 – 40,000
Vacancy:
10
Experience:
1 year
Average communication –
English
Education :
12th pass
Gender :
Male
