Job Description :
We are looking for a proactive and client-focused Client Servicing Associate to join our growing marketing agency. This role is pivotal in ensuring client satisfaction, maintaining strong relationships, and coordinating with internal teams to deliver high-impact marketing campaigns. The ideal candidate is a great communicator, well-organized, and understands how to translate client needs into actionable plans.
we have available Marketing executive jobs in surat
Job Location :
Surat, Gujarat
Job Timing :
Full-time
Salary Range :
₹20,000 – ₹35,000 a month
Roles and Responsibilities :
Client Relationship Management
Act as the primary point of contact for assigned clients.
Maintain regular communication and ensure timely updates, feedback, and approvals.
Build strong, long-term relationships based on trust and performance.
Project Coordination
Understand client goals and communicate briefs clearly to internal teams.
Coordinate with creative, content, SEO, performance marketing, and design teams to ensure timely delivery of projects.
Track project timelines, deliverables, and client expectations.
Campaign Oversight & Reporting
Oversee the execution of digital marketing campaigns (organic & paid).
Ensure alignment between campaign performance and client objectives.
Prepare and deliver performance reports, insights, and recommendations.
Problem Solving & Support
Handle client concerns, feedback, and escalations with professionalism and urgency.
Offer proactive solutions to improve service and campaign outcomes.
Help clients understand digital marketing services and campaign strategy.
Follow-ups & Documentation
Maintain proper documentation of discussions, requirements, and approvals.
Send follow-ups to clients, internal teams, and vendors to ensure accountability.
Schedule meetings, calls, and reviews as required.
Key Skills Required :
Client Communication & Relationship Management
Project Coordination & Work Management
Understanding of Digital Marketing & Advertising
Problem-Solving & Conflict Resolution
Presentation & Reporting Skills
Follow-Up and Task Tracking
Professional Email & Proposal Writing
Collaborative Team Player Mindset
Attention to Detail & Accountability
Basic Understanding of Campaign Metrics & Insights
Experience :
1–3 years
Education :
Diploma in Marketing
Gender :
Any Gender
