Job description:
- Handling Major Corporate Group.
- Handling queries of HR/Employee through emails& Calls and resolve them.
- Solving Customer/HR/Broker’s queries related to claims and other issues.
- Following up with Insurance Company for endorsement and getting the same updated in system.
- Guiding customers to apply for claims and with policy Terms & Conditions.
- Register claims in system.
- Grievance resolution by taking follow from the operation team.
- Tracking up the claims file for & updating to the corporate client till the claim get settled.
- Following up for cheque dispatch details and NEFT details with backend and banks.
- Maintaining day to day activities on the worksheet.
- Preparing & Sending Monthly MIS to Corporate. We have available tpa health insurance jobs in surat.
tpa health insurance jobs in surat
Role:
Customer Service
Industry Type:
Industrial Equipment / Machinery
Department:
Customer Success, Service & Operations
Employment Type:
Full Time, Permanent
Salary:
Not Disclosed
Location:
Surat
Role Category:
Customer Success, Service & Operations
Education:
UG: Any Graduate
PG: Any Postgraduate
Key Skills:
Health insurance, Vice President Marketing, PSU, TPA, Networking, Packaging Wellness Business Development Executive Call Center Executive Client Service Executive
